WHAT WILL TELECOM CRASH COURSE TEACH?

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The Telecom Crash Course will teach the fundamentals of telecom, media and technology, and give your staff members the tools to thrive in this incredibly complex, global, ever-changing and competitive industry.

We will make the telecom industry accessible and entertaining, but this stuff is not simple.

The Telecom Crash Course will produce measurable results—managers will comprehend the broad industry landscape, sales professionals will deliver appropriate solutions, and engineers will understand how their technology fits into the larger picture.

Telecom Crash Course Outline:

Introduction & Technology Basics:  Major trends in the telecom, media and technology sectors, Protocols and Standards, Where Standards Come From, The Standards, Open Source, overview of the software industry, Basic Terminology, Analog Signaling, Digital Signaling, The Internet

Data Communications Systems & Functions:  Binary Arithmetic Review, Application Relationships, Introduction to OSI and Layered Protocols, Layer Seven: The Application Layer, The Presentation Layer, Image Coding Schemes, Compressing Moving Images, Encryption, The Session Layer, The Transport Layer, Switching and Routing Concepts, Connection-Oriented Networks, The Network Layer, Routing Protocols, Congestion Control, The Data Link Layer, The Physical Layer, Other Protocol Stacks

Telephony:  Early Telephony History, Network Architecture, Basic Terminology, Tracing a Call, A Tour of the Central Office, Voice Transport Basics, High-Speed Evolution, SONET Evolution, SONET Essentials, Sub-Rate Payloads, Next-Generation SONET, Synchronous Digital Hierarchy, SDH Overhead, Introduction to Voice Digitization, Voice Digitization Stages, Introduction to VoIP, How VoIP Works, Other VoIP Protocols, Network Management, NGN, and NGOSS

Computers, LANs, and Imaging Technology:  Computers, I/O Devices, the Green Data Center, Storage Trends, Overview of the Semiconductor Industry, How Semiconductors are Made, How Servers Work, the Processor Industry, Virtualization, Introduction to LANs, Contention-Based LANs, Distributed Polling LANs, Metro Ethernet, Overview of the Server Industry, Content and Multimedia, Video, Modern Video Technology, TV Standards, Overview of the Entertainment Industry, Trends in Digial Rights Management (DRM), Overview of IPTV, the Future of Broadcast Television

Wireline & Wireless Access:  Access Technologies, Introduction to DSL, DSL Service Options, DSL Market Issues, Cable-Based Access Technologies, The Cable Modem Termination System (CMTS), The Modern Cable Network, DOCSIS 3.0 and Tru2Way, Overview of theContent Industry

Wireless Access Technologies:  Cellular History Overview, Introduction to Cellular Telephony, Introduction to CDMA, Introduction to CDMA, Introduction to GSM, Thoughts of Global Telecom, The Access Evolution, Third Generation Systems and Beyond, The Future of Wireless, Wireless Broadband Access Options, IMS Overview, Introduction to RFID, RFID Applications, Satellite Technology, WiFi, Overview of WiMAX, Other Wireless Development

Transport, ATM & Optical Networking:  Introduction to Transport, Switching Hierarchy, Service Management in Frame Relay, Introduction to Asynchronous Transfer Mode (ATM), ATM Technology Overview, Addressing in ATM, Introduction to Optical Networking, From Preform to Fiber, Other Optical Nonlinearities, Scattering Problems and Solutions, Optical Amplification, Optical Receivers, Fiber Types, Survey of Optical Equipment Manufacturers, DWDM, Optical Switching and Optical Routing, Laying Cable Under the Pacific, The Battle Between FiOS and LightSpeed, GPON

IP, the Internet & MPLS:  The History of the Internet, Managing the Internet, TCP/IP, Understanding IP Addresses, Routing in IP Network and IPv6, The Transmission Control Protocol (TCP), The User Datagram Protocol (UDP) and Multiprotocol Label Switching (MPLS)

Industry Regulation:  Telecom Regulations

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PAY ATTENTION, THERE'S GOING TO BE a QUIZ!

After each chapter there is an online quiz that staff members must take—and pass—to progress to the next chapter. If they don’t pass the quiz on the first try, no problem, they can go back to the learning modules and take a refresher.